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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Dumire

September 10, 2025

5  out of  5
rating by Jason Dumire
"Ferney has always been very helpful! I appreciate his attention to detail and follow through."
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Yolanda Cobos

September 9, 2025

5  out of  5
rating by Yolanda Cobos
"Muy profesionales siempre responden mis llamadas y dudas"
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Chetan Sapkal

September 5, 2025

5  out of  5
rating by Chetan Sapkal
"Micheal was amazing. I thank him for providing me the best solution. It's my first car and insurance experience and I am pretty sure I contacted a right person. He went an extra mile to help me get my car insurance, even after working hours bcz I needed it the same day to begin. I would always recommend calling Michael (Mike) on state farm for delightful service. Wishing the best to the team!"
We responded:
"Chetan, thank you for sharing your first insurance experience with us! We’re so glad Michael was able to go the extra mile and make sure you were taken care of right away. Starting out with your first car is a big step, and we’re honored you chose our team to help. We appreciate your kind words and recommendation, and we look forward to being here for you in the future! Mattie Taylor and your State Farm Team"
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Kimber 2303

September 5, 2025

5  out of  5
rating by Kimber 2303
"I had been searching for new auto/home coverage. One of the agents Michael reached out to me and had already had the quote prepared. The quote was actually much lower for both coverages. I stopped into the office and within 10-15mins I had new insurance and was on my way. The ease this was all done was absolutely the best part. Michael was friendly and very helpful, I felt like I was just hanging out with a buddy!"
We responded:
"Kimber, thank you for the kind words! We’re so glad Michael made the process quick, easy, and welcoming for you. Our goal is to take the stress out of insurance and make sure you feel comfortable every step of the way. We love being part of this community and building real relationships with our customers, so it means a lot to know you felt right at home in our office. We look forward to being here whenever you need us! Mattie Taylor and your State Farm Team "
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Julianna Kinkade

September 5, 2025

5  out of  5
rating by Julianna Kinkade
"I was referred to Mike Scaglione from a friend. I am so glad I called him! I was able to get a much better rate with much better coverage for auto and homeowners. Very professional, patient and knowledgeable. Very happy with my choice for insurance providers. Highly recommend!"
We responded:
"Julianna, thank you so much for sharing your experience! We’re glad Mike was able to help you find the right coverage for both your auto and home at a rate that works for you. Our team takes pride in being patient and thorough so you can feel confident in your protection. We truly appreciate your recommendation and look forward to being here whenever you need us! Mattie Taylor and your State Farm Team"
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alexis kahn

September 4, 2025

5  out of  5
rating by alexis kahn
"I really needed help and didn't think there were any options left, but I reached out anyway and Mattie's office responded immediately and offered solutions that were precisely what I needed. I put my trust in them and they showed up!"
We responded:
"Alexis thank you so much for putting your trust in us. It is an honor to serve you and look for the options available to you that help you in a time of need. Please reach out to us 24/7 by calling the office with any questions or concerns. We appreciate your business, Mattie Taylor State Farm Agent"
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Charlie Wilson

September 4, 2025

5  out of  5
rating by Charlie Wilson
"I love having the ability to speak to a real person and they are always kind and helpful! Cristina was responsive and made adding/changing my insurance plan painless."
We responded:
"Charlie, thank you for sharing this! We know how important it is to talk to a real person when making changes, and I’m glad Cristina made the process simple and stress-free for you. We appreciate the chance to be your local Phoenix team and look forward to helping whenever you need us! Mattie Taylor and your State Farm Team"
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Bruce Greenberg

September 1, 2025

5  out of  5
rating by Bruce Greenberg
"Talked to Ms. Mattie Taylor about my current insurance of home and auto by phone. She was very attentive and descriptive of my coverage's on everything!! She cared about making sure I was taken care of!! We spoke for quite a while and it was great!! Thanks Ms. Taylor, I appreciate you!!"
We responded:
"Bruce, Thank you so much for the kind words! I’m glad we had the chance to go over your home and auto coverage together and make sure everything was clear. Taking the time to help our customers feel confident in their protection is always a priority. I truly appreciate you as part of our State Farm family! Mattie Taylor State Farm Agent"
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Carlos Perez

August 29, 2025

5  out of  5
rating by Carlos Perez
"Christina was super helpful throughout my whole process, she gave me a great quote was super responsive and answered all of my questions. I highly recommend her if you need great auto insurance for a great price. Thank you Christina for all of your help. 💯🤘"
We responded:
"Carlos, Thanks so much for sharing your experience! We’re happy to hear Cristina took such great care of you with quick answers and a solid auto quote. She’ll love hearing this! And remember, our team is also here to help with home, renters, or life insurance whenever you need it. Mattie Taylor and your State Farm Team"
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Kristin Beckstead

August 28, 2025

5  out of  5
rating by Kristin Beckstead
"I am a happy new customer. I called with a lot of questions. Mike was extremely helpful, made suggestions that saved me a lot of money, and follow through was exemplary!"
We responded:
"Kristin, Thank you so much for your kind words and for trusting our office with your insurance needs! We’re thrilled to hear that Mike was able to answer all your questions, provide helpful suggestions, and save you money along the way. Our goal is always to make insurance clear and easy while making sure you feel confident in your coverage. We’re grateful to have you as part of our State Farm family here in Phoenix and look forward to being here for you whenever you need us. Mattie Taylor and your State Farm Team"
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Cindy Bernsten

August 22, 2025

5  out of  5
rating by Cindy Bernsten
"Been with State Farm for years. Mattie and her team are always going the extra mile to make sure my family has affordable coverage."
We responded:
"Cindy, Thank you for your loyalty and for sharing such kind words! We love hearing that you’ve felt supported by our team over the years. Making sure families like yours have the right protection at a price that fits is always our priority. We appreciate the trust you place in us and look forward to being here whenever you need us. —Mattie Taylor State Farm Agency"
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Verito A

August 21, 2025

5  out of  5
rating by Verito A
"Always so helpful! Been with them for a few years and never had any issues! Great service !"
We responded:
"Verito, Thank you so much for your kind words and for trusting our office over the years! 🌟 We’re grateful to hear you’ve always had a smooth experience with our team. Providing helpful, friendly service you can count on is exactly what we strive for every day. We look forward to being here for all your insurance needs—auto, home, life, or more—for many years to come! —Mattie Taylor State Farm Agency"
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Jen Sjoquist

August 20, 2025

5  out of  5
rating by Jen Sjoquist
"Rene was absolutely fantastic. She was the ultimate professional, got everything done so quick! Quicker than anything that I have experienced in dealing with moving my mom over the last month. She definitely knows her job and I would recommend this State Farm and Renee to anybody!"
We responded:
"Jen, thank you so much for sharing this! We’re thrilled to hear Renee was able to make the process smooth and quick for you. She takes great pride in providing professional, efficient service, and it’s wonderful to know it made such a positive difference during your mom’s transition. We truly appreciate your recommendation and are grateful you chose our Mattie Taylor State Farm Agency to help with your insurance needs."
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Jimmy P (Jimmyjambo)

August 19, 2025

1  out of  5
rating by Jimmy P (Jimmyjambo)
"I think this office isn’t well organized. I found several issues on my policy, along with errors they blamed on their computer system. I would highly consider shopping their rates."
We responded:
"Jimmy, thank you for sharing your feedback. We’re truly sorry to hear about your experience and the frustration it caused. Accuracy and clear communication are very important to us, and we take your concerns seriously. Our team would appreciate the opportunity to review your policy together, correct any errors, and make sure everything is set up the way it should be. Please reach out to our office directly—we want to make this right for you. Mattie Taylor and your State Farm Team"
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Nancy George

August 19, 2025

5  out of  5
rating by Nancy George
"Agent was very helpful and very easy to talk with. Very patient with me. Saving me $450 per year"
We responded:
"Nancy, thank you for sharing your experience! We’re so glad to hear our office made everything easy to understand and that you’re saving $450 a year—that’s a big win! Our team is always here to answer questions and help you feel confident about your coverage. Welcome to our State Farm family! Mattie Taylor and your State Farm Team"
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Carol Caples

August 19, 2025

5  out of  5
rating by Carol Caples
"I had cancelled State Farm but Michael Scaglione contacted me and we started to communicate my coming back. I bought a new home and I decided to contact him again. I had been with State Farm for 50 some odd years when I left. I decided to go back after we discussed rates and bundling my plans. Michael has been so kind and helpful so thanks for helping me with my insurance plan. Love that State Farm and thanks again to the Mattie Taylor State Farm Agency!!"
We responded:
"Carol, Thank you so much for sharing your experience and for trusting our team again after so many years with State Farm! We’re thrilled Michael was able to help you with your new home purchase, review your options, and bundle your coverage to fit your needs. It means a lot to us to welcome you back and to continue protecting what matters most to you. We’re so glad to have you as part of the Mattie Taylor State Farm family again! — Mattie Taylor State Farm Agency "
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Nothing Serious D

August 18, 2025

5  out of  5
rating by Nothing Serious D
"Service was great today. I came looking for auto insurance. And everyone was nice and professional,especially Robert"
We responded:
"Thank you for your kind words! We’re so glad you had a great experience with our team and that Robert was able to help with your auto insurance needs. We take pride in making sure every visit is friendly, professional, and helpful. We are always here whenever you need us! Mattie Taylor and your State Farm Team"
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nique nique s

August 4, 2025

5  out of  5
rating by nique nique s
"Mike contacted me with an amazing deal and was very helpful!!!! He answered all the questions I had and extremely informative. Thank you"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Mike was able to provide such helpful service and clear answers. At Mattie Taylor State Farm, we believe in taking the time to educate our customers and walk through every option—so it’s great to know that came through in your experience. If you ever need help with auto, home, life, or renters insurance, we’re here for you! Thank you again, Mattie Taylor and your State Farm Team"
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Zion Mira

August 2, 2025

5  out of  5
rating by Zion Mira
"I spoke to Jimmy today who was more than helpful answering my questions regarding getting estimates for another vehicle. He quoted me with different options whether I wanted full or just liability for 2 cars I was potentially considering. He was thorough and help me understand in detail these coverages. Thank you so much!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear Jimmy was able to walk you through your coverage options and make things clear and easy to understand. Whether you're adding a new vehicle or just exploring your choices, our team is always here to help make insurance simple and personalized. Don’t hesitate to reach out as you move forward — we’re just a call, text, or visit away! Thank you, Mattie Taylor and your State Farm Team "
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Lynn Miller

July 30, 2025

5  out of  5
rating by Lynn Miller
"Fern and Jimmy were outstanding Thank you both so much"
We responded:
"Lynn, We are honored to receive this 5 Star Review!! Thank you so much for the kind words! We’re thrilled to hear Fern and Jimmy took great care of you. Providing friendly, helpful service is what we’re all about here at Mattie Taylor State Farm. We truly appreciate you being part of our insurance family! Thanks again, Mattie Taylor and your State Farm Team"
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Adrian Cothern

July 28, 2025

5  out of  5
rating by Adrian Cothern
"I've used Mattie Taylor's office for my car and renters insurance for almost a decade and they've always been great. Best rates around, super easy to work with, communicative, and my favorite is I can text to setup policy changes. Game changer for my introverted self. Shout out to Jimmy for making my policy change today (7/28/25) seamless and quick!"
We responded:
"Thank you so much for being a longtime part of our State Farm family! We truly appreciate your loyalty over the years. 🙏 We're so glad you've found working with our team—especially Jimmy—to be smooth, easy, and convenient. Being able to text us for policy changes really is a game changer, and we love making things simple for our introverted (and extroverted!) customers alike. 😊 Thanks again for the shoutout, and we’re always here when you need us! 🚗🏠📲 Mattie Taylor and your State Farm Team "
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Roberta Rodriguez

July 18, 2025

5  out of  5
rating by Roberta Rodriguez
"Cristina was amazing!! She took her time to answer all my questions and to thoroughly review all options available to meet my family's insurance needs. You will not be disappointed with the service that Cristina and this office offers. Thanks again Cristina!"
We responded:
"Roberta, Thank you so much for the kind words! We’re thrilled to hear that Cristina took the time to walk through all your options and make sure your family’s insurance needs were fully understood and covered. At Mattie Taylor State Farm, we believe in clear guidance, personal attention, and making insurance feel a little less overwhelming. Whether it's auto, home, life, or more—we’re here to help protect what matters most to you. Thanks again for trusting our office! Mattie Taylor and your State Farm Team "
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Kris Larry

July 18, 2025

5  out of  5
rating by Kris Larry
"Thank you Jimmy. You answered all my questions and I appreciate that."
We responded:
"Thank you so much for the kind words! We’re so glad Jimmy was able to answer all your questions—he’s always happy to help. At Mattie Taylor State Farm, we’re here to make insurance simple and supportive, whether it’s for your auto, home, renters, life, or even business needs. If you ever have questions about other ways we can help protect what matters most, don’t hesitate to reach out. We’re just a call or text away! Mattie Taylor and your State Farm Team "
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Brad Toms

July 14, 2025

5  out of  5
rating by Brad Toms
"Been using them for along time never had any problems with them i recommend to my friends and family"
We responded:
"Thank you for the 5 star review Brad. We at the Mattie Taylor agency consider it an honor!"
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test2 test

July 3, 2025

5  out of  5
rating by test2 test
"I want to take a moment to acknowledge Jimmy Peter. He was an outstanding employee who always took the time to answer my questions thoroughly and explained everything clearly. I appreciate his work."
We responded:
"Thanks so much for the shoutout! We’re so glad Jimmy was able to help and explain everything clearly. We’ll be sure to pass this along to him. If there’s ever anything else we can do for you—whether it’s insurance questions or tips for beating the Phoenix heat—just let us know! Mattie Taylor and your State Farm Team "