Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Peters

Robert Peters

March 4, 2026

5  out of  5
rating by Robert Peters
"Cris provided great customer service and was attentive to my needs while completing and setting up a new insurance policy for me. It was a great rate!"
We responded:
"Thank you so much for the 5-stars, Robert! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Mattie Taylor’s Team anytime."
Profile photo of michael mecsey

michael mecsey

February 11, 2026

5  out of  5
rating by michael mecsey
"The agent went over every details and changes that may affect my policy that was coming up. Very pleased."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Mattie Taylor’s Team here in Phoenix . "
Profile photo of Ariana Griswold

Ariana Griswold

January 20, 2026

5  out of  5
rating by Ariana Griswold
"We’ve been customers with State Farm for years now and are so grateful for our dedicated rep, Jimmy! Anytime we need anything, there’s no talking to a robot or being transferred to different reps throughout a call center, we go straight through to Jimmy and I’m not sure if he takes any days off because it seems like he’s always there to answer. He’s so knowledgeable, kind, patient and professional and it feels good to know that if I need anything or have any questions, I can just pick up the phone and call him. He’s is largely responsible for our happiness as customers with State Farm!"
We responded:
"Ariana, thank you so much for taking the time to share this thoughtful review. We truly appreciate your loyalty over the years! Jimmy is incredibly dedicated, and your kind words about his availability, knowledge, and care mean so much to our entire team. We love knowing that you feel confident and supported knowing you can call and speak directly with someone you trust. We’re grateful to have you as part of our State Farm family! Mattie Taylor and your State Farm Team"
Profile photo of APN

APN

January 16, 2026

5  out of  5
rating by APN
"Cristina, is knowledgeable and caring. :) She offered me an excellent rate for my auto and renters policies. It was a very efficient process to issue my policies over the phone. Excellent overall service. Make mine State Farm!"
We responded:
"Thank you so much for taking the time to share this! We love hearing that Cristina delivered such a smooth, efficient experience while finding great auto and renters coverage for you. Her knowledge and genuine care for our customers truly set her apart, and we’re so glad she could help over the phone and make everything easy. We appreciate your trust in our team and are proud to be your choice—Make mine State Farm! 😊 Mattie Taylor and your State Farm Team!"
Profile photo of Alberto Sanchez

Alberto Sanchez

January 15, 2026

5  out of  5
rating by Alberto Sanchez
"Jimmy did a great job in summarizing the forthcoming changes in my home policy! Thanks"
We responded:
"Alberto, thank you for sharing your experience! We’re glad to hear that Jimmy did a great job explaining the upcoming changes to your home policy and making everything easy to understand. We appreciate your trust in our office and are always here if you have any questions or need anything moving forward. Mattie Taylor and your State Farm Team"
Profile photo of Ovid

Ovid

January 15, 2026

5  out of  5
rating by Ovid
"Mattie's office and staff work well with me with my insurance needs. They are a great, friendly and professional group"
We responded:
"Ovid, thank you for the kind words! We truly appreciate you trusting our office with your insurance needs. Our team works hard to provide friendly, professional service, and it means a lot to know that comes through. We’re grateful to have you as part of our State Farm family and are always here whenever you need us! Mattie Taylor and your State Farm Team!!"
Profile photo of Ryan Kappel

Ryan Kappel

January 15, 2026

5  out of  5
rating by Ryan Kappel
"Excellent service. Jimmy helped get my auto and renters insurance set up with no hassle and got a great deal."
We responded:
"Ryan, thank you so much for the great review! We’re happy to hear that Jimmy made setting up your auto and renters insurance easy and hassle-free. He truly enjoys helping clients find the right coverage and making the process smooth from start to finish. We appreciate your trust in our office and your recommendation! Mattie Taylor and your State Farm Team!!"
Profile photo of David Morrison

David Morrison

January 14, 2026

5  out of  5
rating by David Morrison
"Response is Quick and always Professional with providing us with answers to our coverage questions. Highly Recommend!"
We responded:
"David, thank you so much for the kind words and recommendation! We truly appreciate you taking the time to share your experience. Our goal is always to be responsive, professional, and make sure all your coverage questions are clearly answered so you can feel confident in your protection. We’re grateful for your trust and are always here whenever you need us! Mattie Taylor and your State Farm Team"
Profile photo of gustavo plaza

gustavo plaza

January 13, 2026

5  out of  5
rating by gustavo plaza
"I just barely made the switch from my old insurance carrier to State Farm. Cristina helped me through the process and made the transition as smooth as possible. Not to mention, she gave me the best rate in town for my auto and Homeowners insurance! Thank you!"
We responded:
"Gustavo, thank you so much for sharing your experience and for choosing our office! We’re thrilled to hear that Cristina made your transition to State Farm smooth and stress-free—that’s exactly what we aim for. She takes great care in walking customers through their options and making sure everything is set up properly, so your kind words will mean a lot to her. We truly appreciate your trust and are grateful to have you as part of our State Farm family. If you ever need anything or have questions down the road, our whole team is always here to help! Mattie Taylor and your State Farm Team"
Profile photo of Robert M Chase

Robert M Chase

January 12, 2026

5  out of  5
rating by Robert M Chase
"Jimmy was a fantastic help! I highly recommend!"
We responded:
"Robert, we really appreciate you sharing this! Jimmy works hard to take great care of our customers, and it means a lot to see that recognized. Thank you for trusting our team and for the recommendation! Mattie Taylor and your State Farm Team"
Profile photo of Scott Peltin

Scott Peltin

December 19, 2025

5  out of  5
rating by Scott Peltin
"Jimmy did a great job of walking us through an audit of our insurances and clarified all of our concerns. Great customer service."
We responded:
"Scott, thank you for the great review! Jimmy takes pride in making sure our clients fully understand their coverage, so we’re happy to hear he was able to clarify everything during your insurance audit. We appreciate the opportunity to work with you and are always here if you need anything. Mattie Taylor and your State Farm Team"
Profile photo of Jordann Gudmundson

Jordann Gudmundson

November 26, 2025

5  out of  5
rating by Jordann Gudmundson
"Helped me so much and was so sweet."
We responded:
"Jordann, thank you so much for your kind words! We’re happy to hear you had a great experience, and I’m glad Ferney was able to take such good care of you. He truly enjoys helping our customers understand their options and feel confident about their coverage. We appreciate you trusting us with your life insurance needs! Mattie Taylor and your State Farm Team "
Profile photo of Jennifer Zuchelli

Jennifer Zuchelli

November 13, 2025

5  out of  5
rating by Jennifer Zuchelli
"I had a great experience working with Jimmy at my State Farm. He helped me add a vehicle to my current policy and made the process quick and stress free. On top of that, he was able to save me a few bucks, which I really appreciated! Excellent customer service, I highly recommend Jimmy for any insurance needs."
We responded:
"Jennifer, thank you so much for sharing your experience! We’re glad to hear Jimmy made adding your vehicle quick and stress-free — he’s great at walking customers through the details and helping them find the right fit for their coverage. We truly appreciate your recommendation and are always here if you need anything in the future! — Mattie Taylor, State Farm Insurance Agent"
Profile photo of marge Johnson

marge Johnson

November 11, 2025

5  out of  5
rating by marge Johnson
"Jimmy was great! Explained everything to me, understood my needs for my plan. Pleasant to work with. I highly recommend this agency."
We responded:
"Marge, thank you so much for your review! We’re thrilled to hear that Jimmy took great care of you. He’s wonderful at explaining coverage and making sure each plan truly fits our customers’ needs. We appreciate your trust and your recommendation — we’re always here if you need anything! — Mattie Taylor, State Farm Insurance Agent"
Profile photo of Chuck Doria

Chuck Doria

October 16, 2025

5  out of  5
rating by Chuck Doria
"Professional, experienced and a pleasure to deal with."
We responded:
"Chuck, thank you so much for the kind words! We truly appreciate you taking the time to share your experience. Our team takes pride in making insurance simple and personal, and it’s wonderful to hear that came through. We’re grateful to have earned your trust and look forward to continuing to serve your insurance needs here in Phoenix. Mattie Taylor and your State Farm Team"
Profile photo of Rosalie Blakley

Rosalie Blakley

October 14, 2025

5  out of  5
rating by Rosalie Blakley
"I spent several days researching and waffling about my auto coverage and rates because I'm adding a car. Christina was great. She helped me work through the right coverages for my unique situation. I had a phone problem where she could only text, not call. Christina stayed with it and got me set up with what I really need at rate I can afford."
We responded:
"Rosalie, Thank you so much for sharing your experience! We’re thrilled Cristina could help you find the right auto coverage and walk through all the options until it fit your needs and budget. Even with that phone issue, she stayed dedicated — that’s the level of care our team strives for every day. We appreciate you choosing our Phoenix agency and trusting us to help protect your new car on the road ahead! Mattie Taylor and your State Farm Team"
Profile photo of Leann Alvarez

Leann Alvarez

October 10, 2025

5  out of  5
rating by Leann Alvarez
"I've been with state farm for a while, and when I first started with state farm. I had some hardship going on in my personal life.Renee from maddie taylor's office really helped me through that.Believe it or notJust being my counselor and financially helping me through some situations get me to where it was still covered. There's no insurance company everywhere.That would do that and take her personal time to listen to me.For probably over a half an hour, I was crying.I was in a really bad time and I'll never forget that you will always be in my heart Renee. All the employee's with state farm . The employees that are no longer with you guys still helped me out a lot too.. i want to do a shout out to mike.That helped me when I had an incident done on my car.That wasn't my fault, and I fought it for a year and I won because of state farm.Having my back. And definitely a shout out toFerney. I really feel your compassion.I feel your empathy in the time that I really need it.When I was buying my first house and you really told me the truth and you walked me through it on everything.I needed, and the other company did not.And you won that for me, because I didn't want to leave state farm.I will be ever grateful for state farm.And I will stay with you guys till the day.I dieI will never leave just lower your rates.A little bit more... 😂🤣 I shout out to state farm maddie.Taylor's officeThe best best best best best best place ever.For insurance.. thank you LeAnn Alvarez"
We responded:
"LeAnn, your message truly touched our hearts — thank you for taking the time to share this. We’re so grateful for your trust over the years and your kind words about Renee, Mike, and Ferney. They genuinely care about every person they help, and it means the world to know their compassion made a difference during challenging times. We’re honored to have you as part of our State Farm family and appreciate your continued loyalty. 💛 Mattie Taylor and your State Farm Team"
Profile photo of Collective Goddess

Collective Goddess

October 9, 2025

5  out of  5
rating by Collective Goddess
"Ferney was kind and had great customer service. The rate were a little higher than what I’m used to coming from the Midwest but Ferney did the best and went out his way to help me save."
We responded:
"Thank you so much for choosing us at the Mattie Taylor Agency to take care of all your insurance needs. We are happy to hear your experience with Ferney was good. We love helping our customers save and of course be happy! 😊 Mattie Taylor and your State Farm Team"
Profile photo of Jason Dumire

Jason Dumire

September 10, 2025

5  out of  5
rating by Jason Dumire
"Ferney has always been very helpful! I appreciate his attention to detail and follow through."
We responded:
"Jason, We are so happy Ferney was able to help you out! It is always our goal to be here for our customers making their experience a good one! We appreciate your business and we thank you for choosing the Mattie Taylor State Farm Agency! "
Profile photo of Chetan Sapkal

Chetan Sapkal

September 5, 2025

5  out of  5
rating by Chetan Sapkal
"Micheal was amazing. I thank him for providing me the best solution. It's my first car and insurance experience and I am pretty sure I contacted a right person. He went an extra mile to help me get my car insurance, even after working hours bcz I needed it the same day to begin. I would always recommend calling Michael (Mike) on state farm for delightful service. Wishing the best to the team!"
We responded:
"Chetan, thank you for sharing your first insurance experience with us! We’re so glad Michael was able to go the extra mile and make sure you were taken care of right away. Starting out with your first car is a big step, and we’re honored you chose our team to help. We appreciate your kind words and recommendation, and we look forward to being here for you in the future! Mattie Taylor and your State Farm Team"
Profile photo of Julianna Kinkade

Julianna Kinkade

September 5, 2025

5  out of  5
rating by Julianna Kinkade
"I was referred to Mike Scaglione from a friend. I am so glad I called him! I was able to get a much better rate with much better coverage for auto and homeowners. Very professional, patient and knowledgeable. Very happy with my choice for insurance providers. Highly recommend!"
We responded:
"Julianna, thank you so much for sharing your experience! We’re glad Mike was able to help you find the right coverage for both your auto and home at a rate that works for you. Our team takes pride in being patient and thorough so you can feel confident in your protection. We truly appreciate your recommendation and look forward to being here whenever you need us! Mattie Taylor and your State Farm Team"
Profile photo of alexis kahn

alexis kahn

September 4, 2025

5  out of  5
rating by alexis kahn
"I really needed help and didn't think there were any options left, but I reached out anyway and Mattie's office responded immediately and offered solutions that were precisely what I needed. I put my trust in them and they showed up!"
We responded:
"Alexis thank you so much for putting your trust in us. It is an honor to serve you and look for the options available to you that help you in a time of need. Please reach out to us 24/7 by calling the office with any questions or concerns. We appreciate your business, Mattie Taylor State Farm Agent"
Profile photo of Bruce Greenberg

Bruce Greenberg

September 1, 2025

5  out of  5
rating by Bruce Greenberg
"Talked to Ms. Mattie Taylor about my current insurance of home and auto by phone. She was very attentive and descriptive of my coverage's on everything!! She cared about making sure I was taken care of!! We spoke for quite a while and it was great!! Thanks Ms. Taylor, I appreciate you!!"
We responded:
"Bruce, Thank you so much for the kind words! I’m glad we had the chance to go over your home and auto coverage together and make sure everything was clear. Taking the time to help our customers feel confident in their protection is always a priority. I truly appreciate you as part of our State Farm family! Mattie Taylor State Farm Agent"
Profile photo of Carlos Perez

Carlos Perez

August 29, 2025

5  out of  5
rating by Carlos Perez
"Christina was super helpful throughout my whole process, she gave me a great quote was super responsive and answered all of my questions. I highly recommend her if you need great auto insurance for a great price. Thank you Christina for all of your help. 💯🤘"
We responded:
"Carlos, Thanks so much for sharing your experience! We’re happy to hear Cristina took such great care of you with quick answers and a solid auto quote. She’ll love hearing this! And remember, our team is also here to help with home, renters, or life insurance whenever you need it. Mattie Taylor and your State Farm Team"
Profile photo of Kristin Beckstead

Kristin Beckstead

August 28, 2025

5  out of  5
rating by Kristin Beckstead
"I am a happy new customer. I called with a lot of questions. Mike was extremely helpful, made suggestions that saved me a lot of money, and follow through was exemplary!"
We responded:
"Kristin, Thank you so much for your kind words and for trusting our office with your insurance needs! We’re thrilled to hear that Mike was able to answer all your questions, provide helpful suggestions, and save you money along the way. Our goal is always to make insurance clear and easy while making sure you feel confident in your coverage. We’re grateful to have you as part of our State Farm family here in Phoenix and look forward to being here for you whenever you need us. Mattie Taylor and your State Farm Team"